Click on the FAQ’s below to view full answers.

-Take a tour virtually or in person!

-After the tour, talk with your group and decide which unit you want to move forward

-Once a unit is selected, one person from the group will email “office@wcoch.com with
 everyone’s names and email addresses.

-An application from “donotreply@rentmanager.com will appear in your inbox.

-There is a $250.00 application fee for new residents. The unit is not secured until all
 member of the group submit their apps.

-After all apps are approved, the lease will be sent via email within 48 hours.

Rent is due on the 1st of every month and no later than the 3rd day of each month. Failure to
pay by the 3rd results in a 10% late fee.

Ways to pay:

-Online using the online portal- https://wcoch.twa.rentmanager.com/
–Online payment convenience fees apply. ACH or bank transfers are $2/transaction and credit card fees are 3% of the amount charged.

-Check, money order or certified bank check made payable to WCOCH. Checks may be dropped at the office or mailed to 327 S. High St., West   Chester Pa 19382.


On the Payments tab, click “Enabling Autopay” and follow the prompts. Please set it to “specific amount” and enter the amount of your monthly rent (including water/sewer/trash/recycling).Please do not use “total balance due”.

Yes, you can prepay your rent. Please call accounting or email accounting@wcoch.com to inform them how many months you are prepaying.

Many of our residents use their 529 Plan to pay for their student rental. Please consult your 529 provider for specifics of what they require for disbursement.

We start the renewal process in September. However, as WCOCH resident, you are also given the opportunity to lease a different apartment or house during our renewal period prior to available units being released to the general public. Please contact our office for more information.

For more information, please consult your lease section #17 and then contact our office. There will be additional paperwork that needs to be filled out. You are still contractually obligated to the lease and your group until a replacement has been found and a new lease is executed.

The Borough of West Chester distributes parking permits for on-street parking. You must have at least 2 proofs of residency (a copy of your lease, a utility bill, proof of renter’s insurance. For more information, please visit their website http://www.west-chester.com/173/Residential-Permit-Parking-Program

If you are not a PA resident, the Borough of West Chester will only issue you a parking permit for the parking “Area C”. This area surrounds the streets of the university. Please ask the Borough Parking Authority for more information. WCOCH also has a limited number of parking spaces for lease.

1. Email us the declaration page of your renters’ insurance.
                a. The policy must have the following: Name, Address, $300,000 personal liability & WCOCH listed as additional insured. We                                    recommend calling State Farm at 610.696.5999.
2. Set up your PECO effective your move in date.
                a. See video linked on how to set it up- https://youtu.be/yqAKjbIF7fw
3. First & last month’s rent is due on or before check in.
                a. You can pay online using this link or a check made payable to WCOCH.
4. Please watch our move in video on important information regarding your unit.

1. Stop your PECO service for the day after your lease end date
2. Set up mail forwarding with the US Postal Service
4. Read the check-out guidelines, key guidelines, and cleaning guidelines which are emailed to
5. Return building and unit entry keys to the office by noon on your lease end date. Please leave
the bedroom keys in the bedroom door.
6. If you have furniture which is to be thrown out, please pull to center of your living room and
label it “trash”. Disposal charges are listed in the check-out guidelines. Cost will be deducted

from your security deposit. Do NOT pull outside or place in dumpsters. We have limited trash
capacity and must work within the Borough codes.

Learn More

Please take a moment to review our move in video